1. Introduction

SkillSafar (“we”, “us”, or “our”) operates a gamified roadmap-based learning platform. By creating an account or using our Service, you agree to the collection and use of information in accordance with this policy.

Personal Information means data that can identify you, such as your name, email address, or account details. We use this information only to provide and improve the Service.

2. Information We Collect

We collect information you provide voluntarily and information generated while you use the platform.

• Account details: name, email address, password (hashed), and profile preferences
• Learning activity: roadmaps enrolled, progress, XP, streaks, and completed levels
• Payment details: billing records processed by third-party payment providers (we do not store full card numbers)
• Communications: messages you send to support or feedback forms
• Technical data: IP address, device type, browser, and usage logs needed for security and reliability

3. How We Use Your Information

• Create and manage your account
• Deliver roadmaps, progress tracking, certificates, and mentorship features
• Process subscriptions (Free, Pro, Max) and related billing notices
• Send transactional emails such as verification, receipts, and security alerts
• Improve product performance, prevent abuse, and fix bugs
• Respond to support requests and legal obligations

4. Cookies and Similar Technologies

We use essential cookies to keep you signed in and remember preferences. Analytics tools may set cookies to help us understand how the Service is used. You can control cookies through your browser settings, but disabling essential cookies may limit platform functionality.

5. Service Providers and Sharing

We do not sell, trade, or rent your personal information. We may share data with trusted providers who help us operate the Service, such as hosting, analytics, email delivery, and payment gateways. These providers may access personal information only to perform work on our behalf and must protect it.

We may disclose information if required by law, to protect SkillSafar or our users, or in connection with a merger, acquisition, or asset transfer.

6. Data Retention and Security

We retain personal data only as long as needed to provide the Service, meet legal requirements, resolve disputes, and enforce agreements. When you delete your account, we remove or anonymize personal data except where retention is legally required.

We use commercially reasonable safeguards to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may request access, correction, or deletion of your personal information, or ask us to limit certain processing. Contact us at the email below and we will respond within a reasonable time.

8. Children’s Privacy

SkillSafar is designed for learners aged 14 and older. We do not knowingly collect personal information from children under 14. If you believe a child has provided personal data, contact us and we will take appropriate steps to delete it. Learners under the age of majority in their country should use the Service with parental or guardian consent where required.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the Service after changes means you accept the updated policy.

10. Contact

For privacy questions or data requests, email skillsafar@gmail.com.